Privacy Policy
Last updated: July 20, 2025
This Privacy Policy describes how selvara ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website located at selvara.online and any related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide, maintain, and improve the Service. The types of information we collect include the following:
1.1 Information You Provide Directly
When you interact with the Service, you may provide us with certain information directly, including:
Contact and account details: Such as your name, email address, and any other details you submit through forms, registration processes, or correspondence with our support team.
Communications: Messages, feedback, or inquiries you send to us via email or contact forms.
1.2 Information Collected Automatically
When you visit or use the Service, certain information is collected automatically from your device and browser, including:
Usage data: Pages visited, time spent on pages, links clicked, referring URLs, and general interaction patterns within the Service.
Device and technical data: IP address, browser type and version, operating system, device identifiers, screen resolution, and language preferences.
Log data: Server logs may record your IP address, access times, and the pages or features you accessed.
1.3 Cookies and Similar Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions with the Service. Cookies are small text files placed on your device that help us recognize you on return visits and understand how you use the Service.
You may configure your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the Service may not function correctly if cookies are disabled.
2. How We Use Your Information
We use the information we collect for the following purposes:
To operate and deliver the Service: Including processing requests, maintaining your account if applicable, and providing features of the Service.
To communicate with you: Including responding to your inquiries, sending service-related notices, and providing customer support.
To improve and personalise the Service: Analysing usage patterns to understand how users interact with the Service and to develop new features or improve existing ones.
To ensure security and prevent fraud: Monitoring for suspicious activity, enforcing our terms, and protecting the rights and safety of users and third parties.
To comply with legal obligations: Meeting applicable legal, regulatory, or contractual requirements and responding to lawful requests from authorities.
For analytics and aggregated reporting: We may use aggregated, de-identified data for statistical analysis and internal reporting purposes. This data does not identify individual users.
3. Legal Basis for Processing
Where applicable law requires a legal basis for processing personal data, we rely on the following:
Performance of a contract: Processing necessary to provide the Service to you or to take steps at your request prior to entering into an agreement.
Legitimate interests: Processing necessary for our legitimate business interests, such as improving the Service, ensuring security, and communicating with users, provided such interests are not overridden by your rights.
Legal obligation: Processing necessary to comply with a legal obligation to which we are subject.
Consent: Where you have given us your consent to process your information for a specific purpose, such as the use of certain cookies. You may withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:
4.1 Service Providers
We engage third-party companies and individuals to perform services on our behalf, such as hosting, analytics, customer support, and email delivery. These service providers are given access to your information only as necessary to perform their functions and are required to protect it in accordance with applicable privacy standards.
4.2 Business Transfers
If we are involved in a merger, acquisition, reorganisation, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
4.3 Legal Requirements
We may disclose your information if we believe such disclosure is necessary to comply with a legal obligation, enforce our policies, protect the rights or safety of users, or respond to lawful governmental or regulatory requests.
4.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
5. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.
The criteria we use to determine retention periods include: the nature and sensitivity of the data, the purpose for which it was collected, applicable legal or regulatory obligations, and whether the information is needed to resolve disputes or enforce agreements.
6. Data Security
We implement reasonable technical and organisational measures designed to protect your information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include encryption of data in transit, access controls, and regular security assessments.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any credentials associated with your use of the Service.
7. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include:
Right of access: You may request a copy of the personal information we hold about you.
Right to rectification: You may request that we correct inaccurate or incomplete information about you.
Right to erasure: You may request that we delete your personal information in certain circumstances.
Right to restriction: You may request that we restrict the processing of your personal information in certain circumstances.
Right to data portability: You may request that we provide your personal information in a structured, commonly used, machine-readable format.
Right to object: You may object to our processing of your personal information where we rely on legitimate interests as the legal basis.
Right to withdraw consent: Where processing is based on consent, you have the right to withdraw consent at any time.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before fulfilling your request.
8. Third-Party Links
The Service may contain links to external websites or services that are not operated by us. We have no control over and accept no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
The Service is not directed to children under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a child, we will take prompt steps to delete such information. If you believe a minor has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those of your country. We take steps to ensure that appropriate safeguards are in place for such transfers in accordance with applicable legal requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
selvara
Unit 92, The Luton Arndale Centre, Luton LU1 2LJ, United Kingdom
Email: support@selvara.online
Phone: +441189267050
Website: selvara.online